Drift support
How can we help?
Answers for sleep sessions, sound, dreams, your data and Drift Pro are below. If you can't find what you need, email us: a person in Sydney reads every message.
Contact
- Reply within one business day
- Monday to Friday, Sydney time. English or 中文.
- Please include
- Your iPhone model, iOS version and Drift version, what you did and what happened. A screenshot helps.
Drift is a wellbeing journal, not a medical device. If you are worried about your sleep, talk to your GP.
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Frequently asked questions
Sleep sessions
Does Drift listen to me or track my movement?
No. Drift does not use the microphone, camera, location or motion sensors. A session is based on when you start it, gentle check-ins and when you wake.
What are the check-ins?
While a session runs, Drift gently asks whether you are still awake. Answer to keep going; when you stop answering, Drift uses that to estimate when you fell asleep. Allow notifications so check-ins reach you with the screen off.
How do I end a session in the morning?
Open Drift and tap I'm awake. You can rate how you slept, then write down a dream while you still remember it.
Sound
Will the sound keep playing when my screen locks?
Yes. Ambient sound keeps playing when the screen locks or you switch apps, and Drift shows what is playing. Check that silent mode or a sleep Focus isn't muting media.
Which sounds are free?
White noise is free. The curated sleep music packs, such as rain, ocean, night train, forest, quiet piano and deep ambient, come with Drift Pro.
Dream journal
Can I add a dream later?
Yes. Open the dream journal, choose the night on the calendar and add an entry. Tags and an emotion help Insights find patterns.
Can I use Drift in Chinese?
Yes. Drift is available in English and Simplified Chinese, and you can switch language in the app's settings.
Data and Drift Pro
Is Drift Pro a subscription?
No. Drift Pro is a single A$2.99 purchase in Australia. Nothing renews, and it is yours on every device with the same Apple Account.
How do I restore Drift Pro?
Open the Drift Store and tap Restore Purchases, signed in with the Apple Account you bought it with.
Is my data backed up?
Drift keeps everything on your iPhone and has no server or sync of its own. Your records are included in your iPhone's own iCloud or computer backup, and come back when you restore that backup to a new phone.
How do I delete my data?
Delete individual sessions and dreams in the app, or delete Drift to remove everything. Nothing is stored anywhere else.
App information
- Requires
- iPhone with iOS 17 or later
- Languages
- English and Simplified Chinese
- Price
- Free; Drift Pro is a one-time A$2.99
- Developer
- TECHBOOSTER PTY LIMITED, Sydney NSW
- Privacy
- Data Not Collected
Purchases and refunds
Drift Pro is bought through the App Store with your Apple Account. Apple processes the payment and handles refunds; we never see your payment details.
- Restore: Drift Store › Restore Purchases
- Refunds: reportaproblem.apple.com
- Terms: Apple's standard licence agreement (EULA)
Still stuck? Tell us what happened.
We reply within one business day.