Sootfist support
How can we help?
Answers for playing, idle progress, your save code and privacy are below. If you can't find what you need, email us: a person in Sydney reads every message.
Contact
- Reply within one business day
- Monday to Friday, Sydney time. English or 中文.
- Please include
- Your iPhone model, iOS version, your save code if the problem is with your save, what you did and what happened.
Only send your save code to info@techbooster.com.au; we will never ask for it anywhere else.
Browse by topic
Frequently asked questions
Playing
Does the game keep going when it's closed?
Yes. Mining, salvage and fights carry on, and the idle crate fills for up to eight hours. Open the game to collect it.
How do I beat a boss's heavy attack?
Watch for the wind-up and hit Steam Burst at the right moment to cancel it. Brace softens what you can't cancel.
I'm stuck. What should I do?
Upgrade the gauntlet, swap in better gear and send allies for materials. If you still hit a wall, Reforge and come back stronger with permanent bonuses.
Save code and cloud save
How do I move my progress to a new phone?
Your progress is backed up to the cloud under your save code. The code is kept in your iCloud Keychain, so on a new iPhone with the same Apple Account it may be found automatically. If not, enter your save code in the game.
Should I share my save code?
No. Anyone with your code can load your save. Keep it to yourself.
Privacy
What data does Sootfist collect?
Your game progress, stored under a random 24-character save code, and usage events such as finishing the tutorial or beating a boss, with basic device information. None of it is linked to your name, email or Apple ID, and the advertising identifier is not collected.
How do I delete my cloud save?
Email us your save code and we will delete that cloud save. Deleting the game removes everything stored on your phone.
App information
- Requires
- iPhone with iOS 15 or later
- Languages
- English and Simplified Chinese
- Price
- Free, no in-app purchases
- Developer
- Kun Tian, Sydney NSW
- Privacy
- Data Not Linked to You
Purchases
Sootfist is free, with no ads and no in-app purchases.
- Reminders, if you turn them on, are scheduled on your phone only
Still stuck? Tell us what happened.
We reply within one business day.