Trolley Chores support
How can we help?
Answers for chores, turns, family members, sharing and Pro are below. If you can't find what you need, email us: a person in Sydney reads every message.
Contact
- Reply within one business day
- Monday to Friday, Sydney time. English or 中文.
- Please include
- Your iPhone or iPad model, iOS version and Trolley Chores version, what you did and what happened. A screenshot helps.
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Frequently asked questions
Chores and repeats
What's the difference between fixed and flexible chores?
Fixed chores fall on set days, such as every Monday or the 1st of the month. Flexible chores, such as “about every two weeks”, count from the last time they were done, so doing one early never throws it off.
I missed a few days. Will chores pile up?
No. A missed chore shows once as overdue rather than once for every day you missed.
Family and turns
Do my kids need a phone or an Apple ID?
No. A family member is just a name, an emoji and a colour. Children can tick off their chores on a shared iPad or on a parent's iPhone.
How do turns work? (Pro)
Give a chore to several people in order. When the current person ticks it off, it moves to the next. Someone else can step in without changing whose turn is next, and you can pass your turn on when you are away.
How do points and rewards work? (Pro)
Give chores a points value and add rewards with a points price, such as screen time or picking dinner. Points are earned as chores are ticked off and spent when a reward is claimed.
iCloud and sharing
Can everyone see the chores on their own iPhone? (Pro)
Yes. Share your home through iCloud and send the invitation. Each person joins free with their own Apple Account and sees the same chores. On each device, choose who you are so reminders and widgets show your chores.
Where are my chores kept?
On your device and, when you are signed in to iCloud, in your own private iCloud, so they appear on your iPhone and iPad. We cannot see them.
Changes aren't showing on my other device
Check these, then give it a minute:
- Both devices are signed in to the same Apple Account.
- iCloud is on for Trolley Chores: Settings › [your name] › iCloud › See All.
- Both devices are online and Low Power Mode is off.
- Open the app on both devices; syncing happens while it is open.
How do I delete everything?
Deleting the app removes the data on that device. To remove the iCloud copy too, go to Settings › [your name] › iCloud › Manage Account Storage, choose Trolley Chores and delete its data.
Trial and Pro
Is this a subscription?
No. The 90-day trial is a free, one-off item and Pro is a single purchase. Nothing in Trolley Chores renews or charges you again.
What happens when the free trial ends?
You are not charged. Pro features stop until you buy Pro once. Your chores and history are always kept.
How do I restore Pro on a new iPhone or iPad?
Sign in with the same Apple Account, open the Pro screen and tap Restore Purchases. Pro also restores by itself on most devices.
Can my family use Pro?
Yes. Pro works with Family Sharing, so the people in your Apple Family Sharing group get it too. Family members you share with through iCloud can join for free either way.
App information
- Requires
- iPhone and iPad with iOS / iPadOS 26 or later
- Languages
- English and Simplified Chinese
- Price
- Free, with a free 90-day Pro trial; Pro is a one-time A$2.99
- Developer
- TECHBOOSTER PTY LIMITED, Sydney NSW
- Privacy
- Data Not Collected
Purchases and refunds
The free trial and Chores Pro are bought through the App Store with your Apple Account. Apple processes the payment and handles refunds; we never see your payment details.
- Restore: open the Pro screen and tap Restore Purchases
- Refunds: reportaproblem.apple.com
- Terms: Apple's standard licence agreement (EULA)
Still stuck? Tell us what happened.
We reply within one business day.