Trolley Kitchen support
How can we help?
Answers for saving recipes, planning, cooking, sharing and Pro are below. If you can't find what you need, email us: a person in Sydney reads every message.
Contact
- Reply within one business day
- Monday to Friday, Sydney time. English or 中文.
- Please include
- Your iPhone or iPad model, iOS version and Trolley Kitchen version, what you did and what happened. A screenshot helps.
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Frequently asked questions
Saving recipes
How do I save a recipe from a website?
Open the recipe in Safari, tap Share and choose Kitchen. The ingredients, method, times and photo are read for you to check before you save. You can also copy the link and paste it in Kitchen.
A website's recipe didn't import properly
Some sites don't publish their recipe in a readable form. Copy the recipe text and paste it into Kitchen instead; it is split into ingredients and steps for you to tidy up.
Is there a limit on how many recipes I keep?
No. Keeping and importing recipes is free and unlimited, with or without Pro.
Planning and cooking
How do the ingredients get to my shopping list?
Open a recipe and tap Send to Trolley. Untick what you already have, then add the rest. Trolley merges them with what's already on your list. Without Trolley installed, copy them as text instead.
Do timers work if I leave the app? (Pro)
Yes. Timers are scheduled as notifications on your iPhone, so they alert you in the background. Allow notifications for Kitchen when asked.
How do I scale a recipe? (Pro)
Change the number of servings on the recipe and every amount adjusts. Switch to metric to see cups, spoons and ounces in grams and millilitres.
iCloud and sharing
Can my family see and add recipes? (Pro)
Yes. Share your kitchen and everyone you invite sees the recipes and the weekly plan and can add to them. They join free. Recipes you keep outside a shared kitchen stay private.
Where are my recipes kept?
On your device and, when you are signed in to iCloud, in your own private iCloud, so they appear on your iPhone and iPad. We cannot see them.
Changes aren't showing on my other device
Check these, then give it a minute:
- Both devices are signed in to the same Apple Account.
- iCloud is on for Trolley Kitchen: Settings › [your name] › iCloud › See All.
- Both devices are online and Low Power Mode is off.
- Open the app on both devices; syncing happens while it is open.
How do I delete everything?
Deleting the app removes the data on that device. To remove the iCloud copy too, go to Settings › [your name] › iCloud › Manage Account Storage, choose Trolley Kitchen and delete its data.
Trial and Pro
Is this a subscription?
No. The 90-day trial is a free, one-off item and Pro is a single purchase. Nothing in Trolley Kitchen renews or charges you again.
What happens when the free trial ends?
You are not charged. Pro features stop until you buy Pro once. Your recipes stay free either way.
How do I restore Pro on a new iPhone or iPad?
Sign in with the same Apple Account, open the Pro screen and tap Restore Purchases. Pro also restores by itself on most devices.
Can my family use Pro?
Yes. Pro works with Family Sharing, so the people in your Apple Family Sharing group get it too. Family members you share with through iCloud can join for free either way.
App information
- Requires
- iPhone and iPad with iOS / iPadOS 26 or later
- Languages
- English and Simplified Chinese
- Price
- Free, with a free 90-day Pro trial; Pro is a one-time A$4.99
- Developer
- TECHBOOSTER PTY LIMITED, Sydney NSW
- Privacy
- Data Not Collected
Purchases and refunds
The free trial and Kitchen Pro are bought through the App Store with your Apple Account. Apple processes the payment and handles refunds; we never see your payment details.
- Restore: open the Pro screen and tap Restore Purchases
- Refunds: reportaproblem.apple.com
- Terms: Apple's standard licence agreement (EULA)
Still stuck? Tell us what happened.
We reply within one business day.