OnSite · Privacy
OnSite privacy policy
This policy explains what information OnSite collects, why, where it is kept and how it can be deleted. OnSite is used by businesses (employers) to record their employees' attendance. The employer decides who is recorded and at which sites, and TECHBOOSTER provides the service on the employer's behalf.
Last updated 3 November 2026 · Applies to OnSite for iPhone and iPad
- Location only during rostered shifts
- Arrivals and departures only, never a route
- Stored in Sydney, Australia
- No ads; data never sold
01Who we are
OnSite is made by TECHBOOSTER PTY LIMITED in Sydney, New South Wales, Australia (“we”, “us”). We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy covers the OnSite app; our website has its own privacy policy.
02What we collect
| Information | Why |
|---|---|
| Owner account: email address and name (via Sign in with Apple or an emailed code); business name, state and time zone | To run the owner's account and apply the right state's rules. |
| Sites: name, map position and radius set by the owner | To know when an employee's iPhone arrives at or leaves work. |
| Employees: the name the owner enters, weekly shifts, and an anonymous sign-in for the employee's iPhone (no email or password) | To link an employee's iPhone to their workplace and know their shift times. |
| Attendance events: the time an employee's iPhone arrived at or left a site, whether location was turned off, and whether the position appeared to be faked, only during shifts | To show live status, raise late and away alerts, and produce reports. |
| Notice acknowledgement: the notice version and the time it was given and acknowledged | To show that the employee was notified before recording began. |
| Kiosk PINs, stored only as a one-way hash, and kiosk clock-in and clock-out times | To let staff without an iPhone clock in on the iPad. |
| Push notification tokens | To send owners alerts and ask employees' iPhones to report at the start of a shift. |
| Subscription status from Apple: plan, renewal date and transaction ID (no card details) | To know how many employees the business's plan covers. |
03How location is used
- OnSite uses iPhone region monitoring, which tells the app only that the phone entered or left a site's circle. It does not record a route, a map trail or the phone's position anywhere else.
- Events are recorded only from 60 minutes before each shift to 60 minutes after it. Outside that window the iPhone discards them, and our servers refuse any that arrive.
- Nothing is recorded until the employee has acknowledged the written notice. In New South Wales and the Australian Capital Territory, recording starts no earlier than 14 days after the notice is given.
- During a shift, when the app wakes (opened, or asked by our server at the start of a shift), it may take one location reading to confirm whether the phone is at the site and that the position is not being faked by software. The reading is used on the phone and is not stored or sent; only the resulting arrival or departure time is.
- Employees can turn location off in iOS Settings at any time. The employer will see that location is off during shifts.
04Who can see it
The business owner sees their own employees' status, alerts and reports. Each employee sees their own shifts and hours. No business can see another business's data. TECHBOOSTER staff access data only when needed to provide support or keep the service running.
05Where it is stored and service providers
- Supabase hosts the database, sign-in and server functions in its Sydney, Australia region, and sends sign-in emails.
- Apple delivers push notifications, handles subscription payments, and provides maps and address search to owners setting up sites.
- We do not sell data and do not use it for advertising or tracking.
06How long it is kept and deleting it
- Attendance records are kept for as long as the business uses OnSite, as part of the employer's records.
- An owner can permanently delete the business and every record in Settings › Delete Account and Business.
- An employee can leave a workplace in Settings › Leave This Workplace. Recording stops and their iPhone is unlinked; earlier records stay with the employer.
- To ask about, correct or delete records about you, contact your employer, or email us and we will pass the request on and help.
07Children
OnSite is a workplace tool and is not directed at children.
08When you contact us
If you email us, we receive your email address and whatever you write or attach. We use it only to answer you, keep it in our support mailbox for as long as needed to help you, and never add you to a mailing list.
09Your rights and complaints
You can ask us what personal information we hold about you, and ask us to correct or delete it, by emailing the address below. If you are unhappy with how we have handled your information, contact us first and we will respond within 30 days. You can also complain to the Office of the Australian Information Commissioner at oaic.gov.au.
10Changes to this policy
If OnSite changes how it handles information, we will update this page and the date at the top before the change takes effect, and update the App Store privacy label to match.
11Contact
Questions about privacy or this policy: